Comments on: Online Retailers http://www.davidbuttress.com/online-retailers/ A blog about sales, takeaway and life Tue, 12 Apr 2011 00:55:16 +0100 http://wordpress.org/?v=2.8.5 hourly 1 By: David Buttress http://www.davidbuttress.com/online-retailers/comment-page-1/#comment-139 David Buttress Sun, 03 Jan 2010 13:15:56 +0000 http://www.davidbuttress.com/?p=212#comment-139 Hi Rik, firstly i am very sorry to hear of your experience in using just-eat. This is not the experience I or any of the UK team of just-eat want you to have! We invest a great deal of time and money in having a UK based call centre and support centre so rest assured i will be following your comment up and if you could mail me your order number or member details i will see that we come back to you. In terms of the blog it is something i maintain in my personal time, I guess sometimes in life you are damned if you do and damned if you don't! Best Regards David Hi Rik, firstly i am very sorry to hear of your experience in using just-eat. This is not the experience I or any of the UK team of just-eat want you to have! We invest a great deal of time and money in having a UK based call centre and support centre so rest assured i will be following your comment up and if you could mail me your order number or member details i will see that we come back to you.

In terms of the blog it is something i maintain in my personal time, I guess sometimes in life you are damned if you do and damned if you don’t!

Best Regards

David

]]> By: Rik http://www.davidbuttress.com/online-retailers/comment-page-1/#comment-131 Rik Mon, 28 Dec 2009 21:22:22 +0000 http://www.davidbuttress.com/?p=212#comment-131 Hi David, Nice to see you maintain a blog. After the appalling experience in using just eat, I appreciate the opportunity to let you know that my first (attempted) purchase through the site will be my last, as you have managed to lose my order, and leave my guests hungry. Compounded by unavailable chat operators and a long wait on the phone to get my refund. I think less time blogging, and more keeping your house in order might be required. Starving, not happy and the delivering restaurant duly informed, Rik Hi David,

Nice to see you maintain a blog. After the appalling experience in using just eat, I appreciate the opportunity to let you know that my first (attempted) purchase through the site will be my last, as you have managed to lose my order, and leave my guests hungry. Compounded by unavailable chat operators and a long wait on the phone to get my refund.

I think less time blogging, and more keeping your house in order might be required.

Starving, not happy and the delivering restaurant duly informed,

Rik

]]>