David Buttress – Inch by inch…

I read this in marketing magazine earlier and thought it was a good, interesting read.  Customer care/service is often the thing that businesses struggle to get right and scale as it is a very operationally challenging area.  We are working really hard at just-eat.co.uk to be strong in this area, I know over the next year or two we will deliver something close to best in class.  Click here to see the article.