Comments on: Buttress’s Blog http://www.davidbuttress.com/buttresss-blog/ A blog about sales, takeaway and life Tue, 12 Apr 2011 00:55:16 +0100 http://wordpress.org/?v=2.8.5 hourly 1 By: pokerice http://www.davidbuttress.com/buttresss-blog/comment-page-1/#comment-190 pokerice Mon, 08 Mar 2010 18:13:30 +0000 http://www.davidbuttress.com/?p=15#comment-190 I read this forum since 2 weeks and now i have decided to register to share with you my ideas. <a href="http://inglourious-seo.com" rel="nofollow">:)</a> I read this forum since 2 weeks and now i have decided to register to share with you my ideas. :)

]]> By: David Buttress http://www.davidbuttress.com/buttresss-blog/comment-page-1/#comment-75 David Buttress Tue, 25 Aug 2009 15:53:44 +0000 http://www.davidbuttress.com/?p=15#comment-75 Hi Stuart, thanks for taking the time and trouble to write to me. I am of course sorry to hear that you have not had a positive customer care experience. We are growing so much right now which is great, but we are more than clear that we are only as good as when one of our customers needs our help. We are investing right now in a bigger customer care team and making sure they are giving all the tools they need to give a great experience every time, but we are not there yet. Rest assured that we will be there soon! If you send me a email directly to david@just-eat.co.uk I will make sure that your problem is dealt with properly. Hi Stuart, thanks for taking the time and trouble to write to me. I am of course sorry to hear that you have not had a positive customer care experience. We are growing so much right now which is great, but we are more than clear that we are only as good as when one of our customers needs our help. We are investing right now in a bigger customer care team and making sure they are giving all the tools they need to give a great experience every time, but we are not there yet. Rest assured that we will be there soon!

If you send me a email directly to david@just-eat.co.uk I will make sure that your problem is dealt with properly.

]]> By: Stuart Moore http://www.davidbuttress.com/buttresss-blog/comment-page-1/#comment-71 Stuart Moore Fri, 21 Aug 2009 17:17:35 +0000 http://www.davidbuttress.com/?p=15#comment-71 A great idea and promising service, but I have been very disappointed by the lack of responsiveness and rudeness of customer service. I fear that this will undermine the proposition as the business grows. I have given details of my experience in a comment to the review you referenced above. A great idea and promising service, but I have been very disappointed by the lack of responsiveness and rudeness of customer service. I fear that this will undermine the proposition as the business grows.

I have given details of my experience in a comment to the review you referenced above.

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