Comments on: About http://www.davidbuttress.com A blog about sales, takeaway and life Sun, 16 May 2010 19:37:10 +0100 http://wordpress.org/?v=2.8.5 hourly 1 By: Gordon McIntosh http://www.davidbuttress.com/about/comment-page-1/#comment-267 Gordon McIntosh Sun, 16 May 2010 19:37:10 +0000 http://davidbuttress.com/?page_id=2#comment-267 I am a very unhappy customer. Tonight I don't eat as the take away is 'too busy' to deliver, and my last few quid is in cyberspace for a week. YOU take the money before I get the ok on delivery! BAD Practice. The other day another Take-away phoned me up telling me they wanted £1 delivery ontop of the payment as I lived too far from them. What happened to trades descriton? I will not use this SLOPPY service again|! I am a very unhappy customer. Tonight I don’t eat as the take away is ‘too busy’ to deliver, and my last few quid is in cyberspace for a week. YOU take the money before I get the ok on delivery! BAD Practice. The other day another Take-away phoned me up telling me they wanted £1 delivery ontop of the payment as I lived too far from them. What happened to trades descriton? I will not use this SLOPPY service again|!

]]> By: David Buttress http://www.davidbuttress.com/about/comment-page-1/#comment-245 David Buttress Fri, 07 May 2010 15:55:51 +0000 http://davidbuttress.com/?page_id=2#comment-245 Hi Shaun Thanks for your mail and my sincere apologies for the experience you encountered, it is not the experience we want any of our customers to have. I can promise you the reviews are taken very seriously by both the restaurants and other users. As a business we are also commited to profiling them more and more and we are currently developing a algorythm that will rank the restaurants in every postcode in the UK from top to bottom according to several dimensions of which the quality of their reviews will be critical. I will look into the orders for you and come back with a appropriate response. Thanks again for taking the time to write to me. Hi Shaun
Thanks for your mail and my sincere apologies for the experience you encountered, it is not the experience we want any of our customers to have.

I can promise you the reviews are taken very seriously by both the restaurants and other users. As a business we are also commited to profiling them more and more and we are currently developing a algorythm that will rank the restaurants in every postcode in the UK from top to bottom according to several dimensions of which the quality of their reviews will be critical.

I will look into the orders for you and come back with a appropriate response. Thanks again for taking the time to write to me.

]]> By: shaun http://www.davidbuttress.com/about/comment-page-1/#comment-241 shaun Mon, 03 May 2010 17:53:02 +0000 http://davidbuttress.com/?page_id=2#comment-241 I thought that I would personally contact you. As each time I make comments about Just Eat I never get a response, you will note that I am a new customer. At 1st I was very impressed with your concept. But I have doubts if I shall continue my custom with your company. This is not the 1st time that I’ve had poor service. I realise that you only process the orders on behalf of the takeaway, but sustainable continuation of poor standards will reflect on your overall reputation. Even though customers are asked to review orders, I guess that these comments are not even looked at by the companies that sign up to use your service. Tonight ,I placed an order, number 3631364. The product was not as described. 1 piece of tandoori chicken even though the menu says 2. Also, the pappadams were missing. Disappointing !!! Come on!!! Shaun Wilson I thought that I would personally contact you. As each time I make comments about Just Eat I never get a response, you will note that I am a new customer. At 1st I was very impressed with your concept. But I have doubts if I shall continue my custom with your company. This is not the 1st time that I’ve had poor service. I realise that you only process the orders on behalf of the takeaway, but sustainable continuation of poor standards will reflect on your overall reputation.

Even though customers are asked to review orders, I guess that these comments are not even looked at by the companies that sign up to use your service.

Tonight ,I placed an order, number 3631364. The product was not as described. 1 piece of tandoori chicken even though the menu says 2. Also, the pappadams were missing. Disappointing !!!

Come on!!!

Shaun Wilson

]]> By: carol http://www.davidbuttress.com/about/comment-page-1/#comment-172 carol Fri, 19 Feb 2010 21:59:47 +0000 http://davidbuttress.com/?page_id=2#comment-172 now block me cant other order ??? can you help me now block me cant other order ??? can you help me

]]> By: David Buttress http://www.davidbuttress.com/about/comment-page-1/#comment-167 David Buttress Wed, 10 Feb 2010 20:48:05 +0000 http://davidbuttress.com/?page_id=2#comment-167 Likewise Roc, it was great to meet you! Likewise Roc, it was great to meet you!

]]> By: Rocco Mongelli http://www.davidbuttress.com/about/comment-page-1/#comment-166 Rocco Mongelli Wed, 10 Feb 2010 20:45:09 +0000 http://davidbuttress.com/?page_id=2#comment-166 David, it was a great pleasure meeting you today. Regardless of outcome, I think your concept and approach will succeed in the Canadian market and that success is not far behind. I thank you once again for your insight and hospitality! P.S. Does my name have to be David to work there? :) Roc David, it was a great pleasure meeting you today. Regardless of outcome, I think your concept and approach will succeed in the Canadian market and that success is not far behind. I thank you once again for your insight and hospitality!

P.S. Does my name have to be David to work there? :)

Roc

]]> By: David Johnson-Smith http://www.davidbuttress.com/about/comment-page-1/#comment-95 David Johnson-Smith Tue, 17 Nov 2009 19:51:56 +0000 http://davidbuttress.com/?page_id=2#comment-95 Brilliant! Brilliant!

]]> By: liang http://www.davidbuttress.com/about/comment-page-1/#comment-87 liang Wed, 30 Sep 2009 04:13:24 +0000 http://davidbuttress.com/?page_id=2#comment-87 Its great to know something more about you, David. I have seen how you make it and keep it going since I join Just-Eat. Every day I feel I am growing as Just-Eat grows ervery day. Its a really fantastic feeling and I think that is just what life all about. Its my honor to be a member of Just-Eat. Its great to know something more about you, David. I have seen how you make it and keep it going since I join Just-Eat. Every day I feel I am growing as Just-Eat grows ervery day. Its a really fantastic feeling and I think that is just what life all about. Its my honor to be a member of Just-Eat.

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